Refund Policy


Returns (if applicable)

Each bag that leaves our facilities is checked by our quality team and stamped by our New Oriental Recipes guarantee seal. If the jerky is exposed to oxygen throughout the transportation and shelving process, it could result in mold. If you have an issue with your products, let us know and we'll make it right by emailing

If you are not totally satisfied with your purchase, please let us know and we will take care of the issue. Any unopened packages purchased on may be returned within 14 days of receiving for a full refund with a copy of the original invoice. Please contact us at with any comments, returns, or questions.

Several types of goods are exempt from being returned from our shop. 


Any more questions, send us an email at